Project Manager


The Project Manager role is responsible for managing technical projects for customers of Red Stack Tech. These technical projects are predominantly, but not limited to, Oracle. The post holder needs to be comfortable with UK-wide travel, which may require staying away from home for extended periods of time.

Duties and Responsibilities

  • Project manage technical projects to meet objectives to time, quality and cost
  • Proactively and effectively question Consultants, Operations and Customers to understand the project and then deliver the project to agreed methodologies and standards
  • Initiate and maintain project plans ensuring all of the details are accurate and up to date
  • Maintain all project documentation (project plan, risk register, issues log etc.) with appropriate version control, quality reviews and sign off points secured
  • Highlight and actively engage all project stakeholders and maintain close and ongoing relationships through the life of the project. This includes effective communication within the project and to stakeholders
  • Build and maintain RAID logs (Risks, Assumptions, Issues and Dependencies) prioritising and creating mitigation plans to minimise impact and escalate business critical issues in a timely manner
  • Highlight any breaches of tolerance and take mitigating action to rectify
  • Lead and motivate resources assigned to the project which could be across several different disciplines with different Line Managers
  • Secure timely updates from resources assigned to the project, manage information flows between the project team and ensure the project is being delivered to plan
  • Create and maintain project reporting to required customer standards
  • Provide highlight reports when requested to the Projects Director
  • Identify and document lessons learned and factor learnings into continuous improvement process
  • Liaise with the Operations Team to maintain internal systems and raise appropriate paperwork to allow the organisation to operate effectively i.e. timesheet completion and approvals, raising change request paperwork, client sign off sheets etc.
  • Acting in a professional and competent manner, to enhance the reputation of the Operations department within and outside the organisation
  • Deputise for Projects Manager, where required

Skills & Experience

  • Extensive experience of technical project management, preferably concerning Oracle
  • PRINCE2 Practitioner or equivalent qualification attained
  • Experience of strong stakeholder management – internal and external
  • Track record of successful project delivery
  • Experience of working on multiple project delivery
  • Experience of project reporting
  • Experience of managing risks, issues and dependencies and building mitigation plans
  • The post holder must be organised, resilient, personable, self-motivated, confident and independent

Personal Attributes

The Operations Co-ordinator should demonstrate competence in some or all of the following:

  • Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organisation
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organisation
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Creativity/Innovation: Develop new and unique ways to improve operations of the organisation and to create new opportunities
  • Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organisational parameters
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organisational effectiveness
  • Lead: Positively influence others to achieve results that are in the best interest of the organisation
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organisation
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
  • Plan: Determine strategies to move the organisation forward, set goals, create and implement actions plans, and evaluate the process and results
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem

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Jay PatelProject Manager